This series of workshops is designed to improve interpersonal communication skills. They can stand alone or be done in a sequence. Each of them utilizes group exercises, activities, and discussions as well as one-to-one and individual skill practice sessions. Participants learn specific techniques and tools they can immediately apply to their jobs. The sessions are designed to be energizing, informative, and fun.

Leadership in Times of Change
How to Change Horses in Mid-Stream

A horse knows when a rider is uncertain or afraid. So do employees when the leaders of their teams are struggling with change. This highly interactive two or three hour session examines the power of personal focus in leading others through change. It is perfect for teams or organizations that are being combined and working on creating a common culture. Like a good poem, this up tempo session begins with delight and ends in wisdom.

Can we really talk about it?

Nothing hurts relationships more than a lack of trust. And, there is nothing more difficult to talk about than the statement: “I don’t trust you.” In fact, without trust no team can perform and no leader can lead. This presentation/workshop is designed to create a common understanding of the components of trust and give participants tools for having that vital conversation.

The Critical Element in People Skills
Powerful Listening for Added Value

Most people are talking, listening or getting ready to talk. In fact, most of the time when we think we are listening we are actually focused on our own internal dialogue as we “get ready to talk.” In this session we learn how to quite those internal voices and deeply listen to the other person. Great listening is both a skill and an attitude. There is no more powerful complement than to be called “a good listener.”

Understanding Personal Styles
Recognizing our strengths and differences

Is it better to jump right into the project or to have lots of discussion first? The answer is: “yes.” It all depends on our own personal way of doing things. This module helps each participant recognize his or her own personal style and how that style can affect communication in the workplace. For example, it is an excellent opportunity for technical employees to explore options for explaining technical issues to non-technical personnel.

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